Hello William,
We regret to hear about that. Please note that data safe feature is not available in free version of AVG Anti Virus. If it is a 30 day trial version of AVG Internet Security - Unlimited you are using, please open AVG Internet Security, click on Menu at the top right hand corner and then click on Data Safe to access it.
If you experience any further issues, please share the screenshots ( http://avgclick.me/getscreenshot ) of your AVG to check and assist you further. Click on 'Answer' & then click on the 'Image' [mountain symbol] & follow the instructions.
I downloaded the free 2017 Virus protection and after opening, I used the Private Data Protection that said it (A Safe) would be created in Documents Folder, I put documents into this so called safe and applied my own password to it and then created it. I went back to look for it and it is no where to be found. I did not select to create a shortcut on my desktop so how do I find this Safe? I'm ready to say to hell with AVG all together. I should of learned the last time I had it and it cleaned out (DELETED) documents I needed. I had those backed up but these documents I put into this safe are not backed up. I hope they are some where I can recover or find them. Any ideas?
Hello William,
We regret to hear about that. Please note that data safe feature is not available in free version of AVG Anti Virus. If it is a 30 day trial version of AVG Internet Security - Unlimited you are using, please open AVG Internet Security, click on Menu at the top right hand corner and then click on Data Safe to access it.
If you experience any further issues, please share the screenshots ( http://avgclick.me/getscreenshot ) of your AVG to check and assist you further. Click on 'Answer' & then click on the 'Image' [mountain symbol] & follow the instructions.