Hello Christian,
We regret for the inconvenience caused. We would request you to confirm whether you have installed AVG as trail or a paid version and also mention your product name? Since you have mentioned that your AVG Scan stuck at 51% we would like to let us know whether you have initiated AVG scanning in AVG Protection or AVG Performance. Thank you.
Every time that I've done a full system scan, It gets stuck on scanning mouclass.sys, which is always at 51%. I don't know if it is a percentage problem or an issue with the .sys file.
I am running Windows 10 Pro on a custom built computer.
I am running Windows 10 Pro on a custom built computer.
I'm guessing that it's a trial version as I haven't paid for anything. The product I have is called AVG AntiVirus Free and this is an AVG Protection scan
Hello Christian,
We really appreciate your valuable efforts which you have taken to fix it. Feel free to contact us for further assistance. Thank you.
We really appreciate your valuable efforts which you have taken to fix it. Feel free to contact us for further assistance. Thank you.
To download the AVG Free, please click on this link: http://files-download.avg.com/inst/mp/AVG_Protection_Free_1606.exe.
Once it has been reinstalled please try to initiate Virus scan on your system. If the issue persist please feel free to contact us if you need any assistance. Thank you.
Once it has been reinstalled please try to initiate Virus scan on your system. If the issue persist please feel free to contact us if you need any assistance. Thank you.