Hi Kalash,
We're glad to look into this & help you.
Please clarify whether you've successfully ran AVG Clear to remove the AVG files.
If so, let us know what happens exactly while attempting to reinstall. Would you be so kind to elaborate the loop to which you refer?
Hi all,
For the last week or so, I appear to have some serious problem with my free AVG Antivirus. I am a Admin user but cannot seem Uninstall or Clear. Says I do not have Admin authority. For the last week or so I have been getting the message:
UI Failed to Load.
This is embarrassing
Your protection is running, but the UI is having a really bad day. EXIT
I have run AVG CLEAR from AVG.COM and then tried to download the latest install but the Install does not run successfully appears to be in a permanent loop
ANY HELP WILL BE MUCH APPRECIATED THANKS
Hi Kalash,
We're glad to look into this & help you.
Please clarify whether you've successfully ran AVG Clear to remove the AVG files.
If so, let us know what happens exactly while attempting to reinstall. Would you be so kind to elaborate the loop to which you refer?
Kindly refer this article for the troubleshooting steps for this issue :
https://support.avg.com/SupportArticleView?urlname=AVG-Troubleshoot-Embarrassing-UI-Failed-load
Keep us posted.
Hi Dinesh,
No, I did not run AVG Clear. I just ran the change option from Installed programs AVG antivirus. I did this on the 10/13/2020 and all files appeared to be updated to this date. When i try to run Antivirus I get the following message:
UI FAILED TO LOAD
THIS IS REALLY EMBRASSING
YOUR PROTECTION IS RUNNING, BUT THE UI IS HAVING A REALLY BAD DAY
EXIT
I than tried to reinstall the free ATIVIRUS which seemed to run through (did not loop this time) but did not update any files in the AVG folder. I rebooted the Laptop and then Started AVG which still gives me the same message shown above.
So, I have no idea what I should do next!
Many thanks
Kalash Mangal