Hello Shona, I apologize for the inconvenience caused. I request you to try install AVG antivirus free version through the following linkhttp://www.avg.com/us-en/download.prd-afh-free. Please select the installation file based on your OS (32-bit or 64-bit). To determine whether your OS is a 32-bit or 64-bit, please click on this link. http://support.microsoft.com/en-us/kb/827218
am receiving error E001C00D
data write error and failed to download files
I have recently downloaded windows 10 - should this make this problem
Hello Shona, I apologize for the inconvenience caused. I request you to try install AVG antivirus free version through the following linkhttp://www.avg.com/us-en/download.prd-afh-free. Please select the installation file based on your OS (32-bit or 64-bit). To determine whether your OS is a 32-bit or 64-bit, please click on this link. http://support.microsoft.com/en-us/kb/827218