Avg frozen window

Hello Rick,
Thank you for contacting AVG Community Support.
We understand your concern regarding AVG showing threat secure popup on you windows PC. We apologies for the inconvenience caused.
We'll certainly check and help you out.
Could you please let us know from when you started facing this issue? 
When you are facing this threat popup on your PC? While opening any application or accessing any website?
Could you please share us the screenshot of the page (https://support.avg.com/SupportArticleView?urlname=AVG-Create-screenshot
You can post the screenshot here in your topic. Click on Answer & then click on the Image [mountain symbol] & follow the instructions. Thanks in advance.

Thank you and keep us updated.

avg stopped a threat. window came up with the threat secured. and now is frozen.
can not get rid of it. help please

Hello Rick,
Thank you for contacting AVG Community Support.
We understand your concern regarding AVG showing threat secure popup on you windows PC. We apologies for the inconvenience caused.
We'll certainly check and help you out.
Could you please let us know from when you started facing this issue? 
When you are facing this threat popup on your PC? While opening any application or accessing any website?
Could you please share us the screenshot of the page (https://support.avg.com/SupportArticleView?urlname=AVG-Create-screenshot
You can post the screenshot here in your topic. Click on Answer & then click on the Image [mountain symbol] & follow the instructions. Thanks in advance.

Thank you and keep us updated.