Hello Ash,
I apologize for the inconvenience caused. Please share the screenshot ( http://avgclick.me/getscreenshot ) of the error message to assist you further.
Click on 'Answer' & then click on the 'Image' [mountain symbol] & follow the instructions.
Hello, I believe AVG made an update last night on my PC because today, my work email is being blocked. When I try to send or receive emails, AVG pop up shows up and says "AVG has blocked access to mail@xxxxxx.com (IMAP) because the certificate has been revoked. Can someone please help me disable this feature?
Thank you!
Ash,
I am sorry for the delay in response, thank you for providing the screenshot. I would request you to export new email protection certificate from AVG settings and import it on your Outlook.
Open AVG Antivirus/Internet Security, click on Menu->Settings->Components->Email Protection->Customize->SSL scanning and click on Export certificate. Please follow the steps provided below to import it on Outlook.
In the Outlook menu bar , select Tools > TrustCenter
From the TrustCenter menu, select Email Security
Click Import/Export
Select Import existing Digital ID from a file
Click Browse
Specify the path where the exported certificate is and select the certificate
Click Open
Type the certificate password and the Digital ID name (the name of your certificate) in the text boxes assigned
Click OK.
Hello Ash,
I apologize for the inconvenience caused. Please share the screenshot ( http://avgclick.me/getscreenshot ) of the error message to assist you further.
Click on 'Answer' & then click on the 'Image' [mountain symbol] & follow the instructions.
Hi Avinash, did you see my picture above?
Please see below.