AVG has disconnected me from my favourite website

General discussion
5

have the same problem! no longer come in double down casino. also can't add an exception. what now? greetings jG

4

Hi Elizabeth,

This isn't the experience we want you to have.
Upon checking our records, we see that you've reported this to us via Facebook & our colleague has suggested you to submit a false positive request, as it possibly seems to be an incorrect detction.
Would you be so kind to let us know if you've submitted a false positive request by replying to the private message that was sent to you via Messenger?

1

Due to the above happening and not being able to reconnect to Double Down Casino, I do not wish to continue with my AVG subscription and will be cancelling same. If you are going to disconnect people from a site you could at least ask them if you can do so. I have found that Microsoft has built in Security for free so why do I pay you a fortune to have my favourite site disconnected on me? Not good AVG and looking at these posts seems I am not the only one

2

Hi Elizabeth,

This isn't the experience we want you to have.
Upon checking our records, we see that you've reported this to us via Facebook & our colleague has suggested you to submit a false positive request, as it possibly seems to be an incorrect detction.
Would you be so kind to let us know if you've submitted a false positive request by replying to the private message that was sent to you via Messenger?

3

have the same problem! no longer come in double down casino. also can't add an exception. what now? greetings jG