AVG has grabbed the money from me and didn't give me anything in return!

AVG Subscription
3

Hello Csaba,
We are sorry to know that. Please do not worry, we see from your record that this order has completed successfully without any error. You can sign in to your AVG MyAccount https://myaccount.avg.com/us-en/my-account-login and under "Subscription" tab, you can see this recently purchased products. If you still have any issue, feel free to contact us.
Thank you

1

I've just renewed my AVG Pro Protection licence and also I've purchased AVG PC Cleanup all of this costed me 94,98 EUR but the landing page of the checkout looked like this: 
And my subscription hasn't got renewed, they charged me with the money, the transaction is nowhere in my order history, and the live support guy was asking for my credit card information to solve the problem. What kind of nonsense is this??? I want my money back!!! Of course i can't cause they say that no transaction happened. What???

2

Hello Csaba,
We are sorry to know that. Please do not worry, we see from your record that this order has completed successfully without any error. You can sign in to your AVG MyAccount https://myaccount.avg.com/us-en/my-account-login and under "Subscription" tab, you can see this recently purchased products. If you still have any issue, feel free to contact us.
Thank you