AVG has not kept my computer protected! why not?

AVG Protection
3

Hello James,
Thank you for contacting AVG Community Support.
I sincerely apologize for the trouble you're experiencing with installing your printer. I understand how concerning it is to hear that your computer may be corrupted, and I’m here to help.

  • Could you please provide more details on why you suspect your device is highly corrupted?
  • What specifically happens when you try to connect the printer? Any additional context would help us better diagnose the issue.
  • Also, could you let us know which device and OS version you're using?
  • If possible, kindly share a screenshot of any error messages you're seeing during the installation process for further assistance.
We appreciate your patience, and we’ll do our best to resolve this issue promptly.
1

When trying to install a new printer it was found that my computer is highly corrupted. Printer could not be installed.

2

Hello James,
Thank you for contacting AVG Community Support.
I sincerely apologize for the trouble you're experiencing with installing your printer. I understand how concerning it is to hear that your computer may be corrupted, and I’m here to help.

  • Could you please provide more details on why you suspect your device is highly corrupted?
  • What specifically happens when you try to connect the printer? Any additional context would help us better diagnose the issue.
  • Also, could you let us know which device and OS version you're using?
  • If possible, kindly share a screenshot of any error messages you're seeing during the installation process for further assistance.
We appreciate your patience, and we’ll do our best to resolve this issue promptly.