AVG icon shows White Cross on Red but states I am fully protected. Is something wrong but not showin

Why is my AVG Icon showint a White Cross on Red Circle whilst at the same time tells me I am fully protected!!  Usually this sort of sign is a warning the something is not quite right.

Hi Mary.
We'll definitely look into this.
Could you open AVG Internet Security and share a screenshot (https://bit.ly/2WiMpap) of it?