Dennis, Dld you comply fully with this AVG article (http://avgclick.me/AddException)?.
AVG Guru
Dear friends,
i have some scanexceptions on my windows 7 pc. But the problem is, AVG ignores my folder- and file-exceptions. When the automatic scans starts, avg checks the folder an kills my files in there. I deleted the exceptions an made new ones, but still have the problem. So what can i do?
best wishes
dennis
Hello Dennis,
We regret for the inconvenience caused. Upon checking with your account there hasn't be any active products in your account. We would like to send your order reference or license number through your email so that we can locate your account and help you to assist better. Please try to disable the AVG Program and try to add your files in AVG Axception.
The following article explains you regarding how to disable the AVG Programhttp://support.avg.com/SupportArticleView?urlname=How-to-disable-AVG . Thank you.
Dennis, Dld you comply fully with this AVG article (http://avgclick.me/AddException)?.
AVG Guru