Some days ago, my AVG icon disappeared from my desktop. I tried repairing it from the program list but it said it wasn't found or something. So I uninstalled everything AVG-related (manually with AVG remover tool too) and I downloaded the exe again.
Upon installation, it got stuck at 73% but on the third try it managed to reach 100% complete. However, then the same error message I had been receiving during my previous tries appeared saying ''Installation failed - please connect to the internet; 0xE001050B''. The thing is, my connection is fine and everything.
I have tried following steps in the forum but nothing worked. I am really annoyed and I need a working solution asap.
Hello Iro,
We are sorry that you are encountering error message while trying to install AVG Free Antivirus in your PC. Please try to follow the below steps and check if issue persists:
1. Please press 'Windows' and 'R' key simultaneously and it opens Run command.
2. Then type 'ncpa.cpl' in it and click on 'OK' button.
3. In Network connections window, please right-click the connection you use, and select Properties.
4. Double-click the Internet Protocol (TCP/IP) item on the Networking tab.
5. Click on 'Use the following DNS server addresses' option.
Iro,
We are glad to know that you have installed AVG Free Antivirus in your PC. We appreciate your efforts. The download which we provided is for AVG Free Antivirus only.
Please feel free to contact us for any assistance regarding AVG.
Thank you.
Hello Iro,
We are sorry that you are encountering error message while trying to install AVG Free Antivirus in your PC. Please try to follow the below steps and check if issue persists:
1. Please press 'Windows' and 'R' key simultaneously and it opens Run command.
2. Then type 'ncpa.cpl' in it and click on 'OK' button.
3. In Network connections window, please right-click the connection you use, and select Properties.
4. Double-click the Internet Protocol (TCP/IP) item on the Networking tab.
5. Click on 'Use the following DNS server addresses' option.
Iro,
Thank you for your efforts. Please select 'Internet Protocol Version 4' and then click on 'Use the following DNS server addresses' option. Enter the IP address in 'Preferred DNS server' as 8.8.8.8 and 'Alternate DNS server' as 8.8.4.4. Then click on 'OK' button to save changes.
Please reinstall AVG Free Antivirus using this link http://files-download.avg.com/inst/mp/Antivirus_Free_1817.exe and check if issue persists.
Thank you.