AVG Installation Made Outlook 2013 Unstable

Hi Conrad,
For help on your issue please try disable AVG Outlook addon.
Thanks

I'm having problem that's similar to but different from the two other posts that come up when I search on "Outlook.". I had Outlook 2013 installed when I installed AVG. Immediately, Outlook became unstable. Messages kept appearing and disappearing from my inbox, and several mesages appeared multiple times. When I closed Outlook and viewed by inbox through a Web browser, I saw that there actually were hundreds of copies of one message there. I managed to delete everything from my inbox and then I rebooted. After that, Outlook was not displaying newly-received messages. I suspected Outlook, as I had had other problems with it. I tried all the things suggested in the Outlook forum but the problem persisted. Finally, I deleted and re-created the account. After that I was able to receive messages but the display was again unstable, with messages appearing and disappearing. I immediately closed Outlook. At this point I started to suspec AVG because the problem started when I installed it. So I disabled Email protection scans and the problem went away. Outlook is now stable and displaying new messages, but the email scan is disabled…

Info about my environment:

AVG version 2014.0.4592
Microsoft Outlook, Personal Email Scanner

HP Envy
Windows 8.1 64 bit
2.4 GHz CPU, 8 GB RAM

Outlook from Microsoft Office Home & Business v15.0.4623.1003

Any help or advice would be appreciated.

Thanks,

Conrad

Hi Conrad,
For help on your issue please try disable AVG Outlook addon.
Thanks