Hi Luis,
AVG support through Community channel is available only in English.
Upon checking your account, we could see that you have an AVG Internet Security valid till Jan 4, 2020.
You have received the renewal email for this subscription.
If you wish, we can cancel the auto renewal for the subscription. Therefore you won't be charged after the expiration date.
Let us know, how would you like to proceed?
He recibido un correo comunicándome el cobro de 109,99 € por la renovación de cuota para el 2020 y no deseo efectuarla. El problema es que no encuentro la manera de comunicarlo a digitalriver.com.
No hay posibilidad de que efectúen el cobro, ya que la tarjeta que disponen no está operativa, pero preferiría informarles por un medio oportuno.
Como no lo encuentro, que se den por informados,
cancelen la renovación automática.
Gracias.
Alright, Luis. As requested, we've cancelled the subscription (automatic renewal) of AVG Internet Security & an email confirming the same has been sent to you. Hence, the license will expire on Jan 4, 2020.
For further queries, feel free to write back to us.
Hi Luis,
AVG support through Community channel is available only in English.
Upon checking your account, we could see that you have an AVG Internet Security valid till Jan 4, 2020.
You have received the renewal email for this subscription.
If you wish, we can cancel the auto renewal for the subscription. Therefore you won't be charged after the expiration date.
Let us know, how would you like to proceed?