AVG Internet Security 1 license (2yr Ver)

AVG Subscription
2

Hello Masaru,

We acknowledge your refund request and the reason for the charge JPY7956.00 is because of AVG Internet Security (30-day Trial) signup.
Would you like to use AVG Internet Security - Unlimited Devices subscription or AVG Internet Security (1 computer) license?
These products are similar, but the difference is unlimited devices doesn't have a license number and its activation is by entering AVG my account credentials.
It can be installed on unlimited (Windows - PCs, Laptops & Tablets and Android - Smartphones & Tablets).
Our recommendation will be on AVG Internet Security - Unlimited Devices but we always act upon your choice.

1

Have I been billed twice for same product.
I paid for a 2yr subscription on June 3 thru AVG Japan Official store.Order no
R650607333.
Today automatic payment out of my account by AVG for same product. Order no
49109098700.
Why two orders/ payments?
Please explain and provide details.
Cheers

5

Hello Masaru,

We acknowledge your refund request and the reason for the charge JPY7956.00 is because of AVG Internet Security (30-day Trial) signup.
Would you like to use AVG Internet Security - Unlimited Devices subscription or AVG Internet Security (1 computer) license?
These products are similar, but the difference is unlimited devices doesn't have a license number and its activation is by entering AVG my account credentials.
It can be installed on unlimited (Windows - PCs, Laptops & Tablets and Android - Smartphones & Tablets).
Our recommendation will be on AVG Internet Security - Unlimited Devices but we always act upon your choice.

6

I’d like a refund,please.

4

Thank you for your reply.
To be sure, do you wish to get refund for AVG Internet Security - Unlimited (1 year subscription) charged on 19th June 2018?

3

I’d like a refund,please.