What has AVG done to the 2018 version apart from wreck it? Earlier versions I was able to open ADVANCED firewall and browse for applications on my computer and block them from calling home to the companies that supplied the application. That has now disappeared from the 2018 version.
They have now also made the AVG 2018 version conflict with Malwarebytes and AVG’s only answer is to “DELETE Malwarebytes”. On many occasions AVG has not found a problem, but Malwarebytes has. This also happens occasionally visa versa.
Having just spent about an hour on AVG’s online chat all I got was a couple of sorry’s, no answers to my questions, promises that they are looking into these problems (but looking through AVG forums they have been doing this for the last year at least with no fix).
AVG used to be a brilliant application, but they have screwed it up by themselves. I feel now with the changes made in 2018 version they have defrauded me of the paid subscription I have for four computers!
All they offered to do was remotely connect to my computers, but for me that was a big NO NO, as I have on the computers confidential certified documents that that they would have access to. This was why I purchased both AVG and Malwarebytes to stop ANYONE getting into it. AVG has to me now become a money grabbing joke.
I have reverted back to AVG 2016 from an offline copy I had (but that’s only got 85 days to run), but it cured all the above problems that 2018 was causing, despite their chat guy telling me that 2018 was a better, improved version. What a joke.
Has anyone apart from AVG got the answers as AVG obviously have not?
The conflict between antivirus program is the same from the beginning but it is our duty to inform customers about the impact of the issues that would occur, hence we decided to highlight customers through this update. Here is an article for reference: Applications in conflict with AVG. We appreciate your understanding in this matter.
It is not possible to run AVG in active mode when Malwarebytes is installed on your PC but I assure you that AVG Internet Security protection is more advanced and will provide the best protection for your PC.
I would also like to inform you that the technology we use to connect to your computer is called LogMeIn Rescue®, providing a secure link between our skilled technicians and you, our customers. The service employs end-to-end, 256-bit SSL encryption – the same security level used and trusted by major banking institutions.
Hi Vincent,
I can understand your frustration.
I apologize if an AVG product did not meet your expectations. Our main goal is to keep our customers happy.
AVG carefully monitors the quality of our products and the service we provide, therefore all feedback from our customers is important to us.
To access Application Rule, please follow the below steps:
- Please, open AVG Internet Security>Menu>Components>Click on the drop-down (down-pointing triangle or plain area) arrow next to Customize Firewall (Do not click Customize option).
- You will see "Application Rules" at the bottom.
- Select the Publisher Name of the Program under which you will find the Application/Program name.
- Next, to the Application/ Program name, you will be able to see the sensitivity bar in which you need to select the lowest bar to block the Internet access of particular program.
Hi Vincent,
I can understand your frustration.
I apologize if an AVG product did not meet your expectations. Our main goal is to keep our customers happy.
AVG carefully monitors the quality of our products and the service we provide, therefore all feedback from our customers is important to us.
To access Application Rule, please follow the below steps:
- Please, open AVG Internet Security>Menu>Components>Click on the drop-down (down-pointing triangle or plain area) arrow next to Customize Firewall (Do not click Customize option).
- You will see "Application Rules" at the bottom.
- Select the Publisher Name of the Program under which you will find the Application/Program name.
- Next, to the Application/ Program name, you will be able to see the sensitivity bar in which you need to select the lowest bar to block the Internet access of particular program.