Hello Steven,
We are here to help.
As you have an active AVG MyAccount, it is not required to create an another account. You will need to register the code (received from re-seller) first and proceed with the activation.
Do follow the steps as mentioned in this article and check the status. If you incur any error messages, reply to our e-mail to get further assistance. Thank you.
I bought a 2 year activation code on Newegg to extend my sub, but when i try to use it, all I get is "sorry, something went wrong". I see no other place other than the program itself to use this code. it accepts the code, but then fails when I type in account info on the next screen. Do i have to create a new account to use this?
Awesome, Steven!!
We appreciate your efforts and let us know if you need any help.
Hello Steven,
We are here to help.
As you have an active AVG MyAccount, it is not required to create an another account. You will need to register the code (received from re-seller) first and proceed with the activation.
Do follow the steps as mentioned in this article and check the status. If you incur any error messages, reply to our e-mail to get further assistance. Thank you.
That worked. Thank you!