Hello Peter,
From your account (peter.harris81@gmail.com), I see that you have 4 active AVG programs:
-AVG PC TuneUp (1 computer), purchased on 2016.8.21, expires 2017.9.5.
-AVG Internet Security (1 computer), purchased on 2016.2.15, expires 2018.2.15.
-AVG TuneUp - Unlimited (1 year subscription), purchased on 2017.4.18, expires 2018.4.18.
- and AVG Internet Security - Unlimited (1 year subscription), purchased on 2017.5.13, expires 2019.5.13 (refund eligible).
If you want to have refund for AVG Internet Security- unlimited then please send us a refund request (https://support.avg.com/RefundForm?l=en), once we receive your refund request, we will contact you as soon as possible with a refund confirmation.
Best regards,
Alok.
Are these different products? I seem to have bought both by a mistake I made when ordering on line. Surely I don't need both so can I ask for a refund for the second order.
Hello Peter,
From your account (peter.harris81@gmail.com), I see that you have 4 active AVG programs:
-AVG PC TuneUp (1 computer), purchased on 2016.8.21, expires 2017.9.5.
-AVG Internet Security (1 computer), purchased on 2016.2.15, expires 2018.2.15.
-AVG TuneUp - Unlimited (1 year subscription), purchased on 2017.4.18, expires 2018.4.18.
- and AVG Internet Security - Unlimited (1 year subscription), purchased on 2017.5.13, expires 2019.5.13 (refund eligible).
If you want to have refund for AVG Internet Security- unlimited then please send us a refund request (https://support.avg.com/RefundForm?l=en), once we receive your refund request, we will contact you as soon as possible with a refund confirmation.
Best regards,
Alok.
From your account (peter.harris81@gmail.com), I see that you have 4 active AVG programs:
-AVG PC TuneUp (1 computer), purchased on 2016.8.21, expires 2017.9.5.
-AVG Internet Security (1 computer), purchased on 2016.2.15, expires 2018.2.15.
-AVG TuneUp - Unlimited (1 year subscription), purchased on 2017.4.18, expires 2018.4.18.
- and AVG Internet Security - Unlimited (1 year subscription), purchased on 2017.5.13, expires 2019.5.13 (refund eligible).
If you want to have refund for AVG Internet Security- unlimited then please send us a refund request (https://support.avg.com/RefundForm?l=en), once we receive your refund request, we will contact you as soon as possible with a refund confirmation.
Best regards,
Alok.