AVG Internet Security asking for more money

I have paid for a 1 year subscription of AVG Internet Security. So why when I ask for problems identified by the Privacy Risk scan to be resolved does the next screen tell me I have to buy a subscription to AVG Internet Security??? I already purchased AVG Internet Security in mid April. Am I being held hostage for more money for this one particular feature??

Hi Roberta,

Thank you for explaining your concern via community forum.

It looks like the program awaits activation.

As we're advised not to post your activation code in public forum, I have sent an email regarding it.

Please check and follow the instructions to activate the paid subscription.

Feel free to reach us for further help.

Hi Roberta,

Thank you for explaining your concern via community forum.

It looks like the program awaits activation.

As we're advised not to post your activation code in public forum, I have sent an email regarding it.

Please check and follow the instructions to activate the paid subscription.

Feel free to reach us for further help.