Marge,
You can find answer to your question together with your another post here https://support.avg.com/answers?id=906b0000000Dpws .
Please try keep whole conversation in one question/thread to speed up resolution.
Last week my laptop slowed, notice of not being protected showed up then there were two icons for AVG. One AVG Internet Security and one AVG Dashboard that when opened, looks different then the version I have been using.
I have another year left on my paid subscription.
I uninstalled, downloaded the newest version, reinstalled, updated virus threats, and scanned. Worked fine for a few hours today. Then I recd messages again that I am not protected. The AVG Internet Security icon does not work, the AVG Dashboard icon is back and tells me I am not protected.
Is this an upgrade? Is my paid subscription still good? Is this really AVG? What do I need to do to use only one version and remove the conflicts that slows my work to almost a halt?
Another question. I do not use outlook but for some reason, outlook is always trying to open. Does AVG use outlook for something?
Marge,
You can find answer to your question together with your another post here https://support.avg.com/answers?id=906b0000000Dpws .
Please try keep whole conversation in one question/thread to speed up resolution.
Marge, Also in future please refrain from carrying out multiple topic postings on the same subject! You won't obtain an answer to your query any faster!.
AVG Guru