Avg internet security can not be installed

Hello John,

We are sorry for the inconvenience caused.
This issue will occur when you already have the AVG Zen program installed on your PC.
AVG Zen is the interface for the Multidevice program of AVG and it doesn't have a license number.
The other products of AVG will have the license number. To install your program that uses the license number you have to remove this AVG Zen program first.
To remove it please use the AVG remover tool as mentioned in this article: http://avgread.me/1DEtNP0 .
To download, install and activate AVG Internet Security program please follow the instructions as mentioned in this article: http://avgread.me/1DXPL5z .
Please feel free to contact us if you need any assistance.

I had to uninstall AVG from my PC. i bought a 2 year subscription for internet security. When i try to download avg, it is telling me it can't because there is already a avg program installed that is incompatible with this one. I have no AVG program installed on my pc. I checked my programs from the control panel, nothing. i have no other anti-virus program installed. WHY is this happening? i restarted my computer, tried multiple times to install the program, nothing is working. Please resolve this issue.

Hello John,

We are sorry for the inconvenience caused.
This issue will occur when you already have the AVG Zen program installed on your PC.
AVG Zen is the interface for the Multidevice program of AVG and it doesn't have a license number.
The other products of AVG will have the license number. To install your program that uses the license number you have to remove this AVG Zen program first.
To remove it please use the AVG remover tool as mentioned in this article: http://avgread.me/1DEtNP0 .
To download, install and activate AVG Internet Security program please follow the instructions as mentioned in this article: http://avgread.me/1DXPL5z .
Please feel free to contact us if you need any assistance.