Hello Kas,
Thank you for contacting AVG Community Support.
We understand that you are facing an issue with on mobile device.
We're sorry to hear that you're facing this trouble, we regret the inconvenience caused.
We do have a specialized team who deals with mobile queries.
I have escalated your case to concern team and they will get back to you via email and help further.
Thank you and keep us updated.
I had to uninstall an AVG programme, after having a issue with the programme.
It would not update Virus definitions, so my security was not covered.
I purchased a new activation key on Ebay and received it by email.
I have tried to renew on my AVG account and cannot find
a way to delete old subscriptions, so I can activate my new activation code.
I have tried to install a free trial, so I can add the pin, but I do not have enough space on my drive.
I have added an external SanDisk to download into that but still says I have no space to do this.
I am 73 years of age, computer literate, but this has foxed me.
I have purchased an activation code for 3 devices and I was wondering if there was any way I could overcome this problem on my android phone…
Thank you
Kas.
Hello Kas,
Thank you for contacting AVG Community Support.
We understand that you are facing an issue with on mobile device.
We're sorry to hear that you're facing this trouble, we regret the inconvenience caused.
We do have a specialized team who deals with mobile queries.
I have escalated your case to concern team and they will get back to you via email and help further.
Thank you and keep us updated.