AVG Internet Security "Free"

Hello Tobias,

I am sorry to hear this. If you have paid for AVG Internet Security then "AVG Internet Security" should get installed. It shouldn't install the free version that has "Basic Protection"
Inorder to activate your paid subscription, please follow the instructions as mentioned in this article: http://support.avg.com/SupportArticleView?urlname=Activate-AVG-Zen-Protection-Performance-or-Ultimate
Please wait for 2 to 3 minutes to check whether the activation is getting completed. If not, do let me know.

It says I have AVG Antivirus FREE but I have paid for AVG Internet Security - Unlimited until Feb 2018. Maybe I have misunderstood something or done something wrong. WHen I go into the "panel" it tells me I have Basic Protection. Maybe that's only what I've paid for (I'm only telling you what it says). Can you see somewhere if I'm using it incorrectly?

 

Hello Tobias,

I am sorry to hear this. If you have paid for AVG Internet Security then "AVG Internet Security" should get installed. It shouldn't install the free version that has "Basic Protection"
Inorder to activate your paid subscription, please follow the instructions as mentioned in this article: http://support.avg.com/SupportArticleView?urlname=Activate-AVG-Zen-Protection-Performance-or-Ultimate
Please wait for 2 to 3 minutes to check whether the activation is getting completed. If not, do let me know.