AVG Internet Security - ID protection

Hello Robert,
We regret for the inconvenience caused. Please follow the instructions on the article http://avgread.me/1guEXlJ to fix the issue with the identity protection component.
Thank you.

Have had AVG for years.  Just renewed licence for another 2 years and added pc tune up.  Gone through whole process and cleaned up disks n drives.  However AVG internet security confirms everything ok except Identify Protection - big red circle.  Click all the right buttons but no fix and even on line no information about this subject.  So I'm stuck.  Can't even raiseAVG for on-line chat to sort problem.  Any ideas unpaid community out there?  Or do I just need to uninstall, get a refund and go somewhere else?  Look forward to hearing from you soon.  Thank you for reading and helping, I appreciate it.

Hello Robert,
We regret for the inconvenience caused. Please follow the instructions on the article http://avgread.me/1guEXlJ to fix the issue with the identity protection component.
Thank you.