Val, Try this… Have a look @ this article (https://support.avg.com/SupportArticleView?q=repair+avg&urlname=How-to-repair-AVG&l=en_US).
AVG Guru
An automatic update was done today for Windows 8.1. Since the update, I keep getting asked to give permission to access the computer for unknown applications. I have checked the status of my AVG which is saying I am not fully protected as follows:-
- Computer - not active. Details: resident shield component is not active, but shows antivirus enabled.
- Web browsing - partially functional. Details- link-scanner-surf-shield and online shield are both enabled, but online shiend is not completely functional
- Identity - disabled. Details: in green showing it is enabled, but warning notice says it is disabled.
- Emails - protected
- Firewall - restart needed ( I have already restarted the computer 3 times since the problem started)
I have tried running a scan - says "could not finish automatic state repair. We Weren't able to fix one of more components.
I have tried unistalling AVG but it comes up with an error box.
Any suggestions please - as non technical as possible as I dont really know what I am doing....
Val, Try this… Have a look @ this article (https://support.avg.com/SupportArticleView?q=repair+avg&urlname=How-to-repair-AVG&l=en_US).
AVG Guru