Hello Rebecca,
I apologize for the inconvenience. AVG User Interface shows only smart scan result and Last scan run data(only if you press "Scan Computer" floating button) and not Scheduled Scans. However, In the next release of AVG the quick scan, deep scan and full comp scan or scheduled scan should be reported too.
To generate a scan report please follow the below steps,(for example Deep virus scan is considered.)
- Open AVG
- Open Scan setting (symbol of gear, bottom of the window)
- Open Deep Virus Scan setting (symbol of gear, Deep Virus Scan tile)
- Click on "Report file"
- Check "Generate report", fill "Filename" (e.g. AVGScanReport), and check all reported items (Infected items, Hard errors, Soft errors, OK Items, Skipped items)
- Click on "OK" and "OK"
To view the scan report, please follow the path " C:Program\Data\Avg\Antivirus\report".
Why doesn't the scan show history or where the viruses were found on this new AVG. Also, why did the hacker protection all of a sudden turn itself off?
If AVG finds any threats on your computer it will notify you and also you can check the threats in the quarantine (AVG ▸ Menu ▸ Quarantine).
Regarding AVG Hacker protection, please check if you have activated any other firewall on your computer. Also, please restart your computer once and then check if that fixes the issue. If you face any difficulties, please do contact us.