Hi Frank,
We are glad to look into this for you.
Your subscriptions of AVG Internet Security (1 computer) and AVG PC TuneUp (1 computer) are valid till August 19, 2021 and September 28, 2019. Since your AVG Internet Security was auto-renewed recently (15 days prior to expiry), the validity becomes 2021.
May I know what exactly happens when you double click on the AVG icons? Let us know if it keeps on loading and share us the screenshot (if any error message).
You can post the screenshot here in your topic. Click on "Answer" & then click on the "Image" [mountain symbol] & follow the instructions.
Hi Frank,
We are glad to look into this for you.
Your subscriptions of AVG Internet Security (1 computer) and AVG PC TuneUp (1 computer) are valid till August 19, 2021 and September 28, 2019. Since your AVG Internet Security was auto-renewed recently (15 days prior to expiry), the validity becomes 2021.
May I know what exactly happens when you double click on the AVG icons? Let us know if it keeps on loading and share us the screenshot (if any error message).
You can post the screenshot here in your topic. Click on "Answer" & then click on the "Image" [mountain symbol] & follow the instructions.
Hi Priyanga Sekar, Nothing happens when I double click on the icons for internet security and tune up. It went ok this morning at 7 o'clock, but did not go when i attempted after 10 am here in NZ. THanks Frans
Hi Bala. I went through the avg uninstall/repair exercise and this morning it came up allright. So everything ok now. Thanks for your reply and info. KInd Regards Frans