I have tried to unsubscribe for a couple weeks and it still says there is a problem. Do I have to go to my bank and tell them not to make a payment to AVG?
Thank you for confirming, Gregory.
We acknowledge your cancellation request and forward it to our concern team.
An e-mail confirming the cancellation of auto-renewal service will be send to you soon.
Your patience is highly appreciated.
I have been trying to cancel this for 2 weeks, and now today I was able to cancel it. Then i go to my email and I have been billed for a renewal. Here is the order number, [order id removed] please reverse these charges, Thank You
Hi again, Gregory.
Let us explain this for you. We have cancelled the auto renewal service under yahoo account and you got charged under the gmail address.
You have been charged for the automatic renewal of AVG TuneUp - Unlimited (60 day trial) because you agreed to automatic extension of your subscription when you originally signed up for the trial subscription.
Are you looking for refund for this product?
Hello Gregory,
We are aware of this issue and it is expected to be fixed soon.
Are you trying to cancel the auto renewal service for both AVG Internet Security - Unlimited and AVG Secure VPN?
Please confirm your request here to proceed further.
Just the AVG Internet Security.
Hello Gregory,
We are aware of this issue and it is expected to be fixed soon.
Are you trying to cancel the auto renewal service for both AVG Internet Security - Unlimited and AVG Secure VPN?
Please confirm your request here to proceed further.