AVG Internet Security upgrade problem

AVG Protection
3

Hello Bruce,
I understand the inconvenience caused, let's work together to fix this issue.
From your account, I can see that you have AVG Internet Security 1 computer (2 years), expires on 3/24/2020. You can follow the instruction to activate AVG Internet Security using new license number.
Best regards,
Alok.

1

I have today renewed my current AVG Internet Security 2 year subscription.
As per instructions I have opened existing AVG product but screen that appears does not have Options choice so I cannot proceed with activation of new programme.
Please supply information to allow me to activate new subscription.
Bruce Harvey

2

Hello Bruce,
I understand the inconvenience caused, let's work together to fix this issue.
From your account, I can see that you have AVG Internet Security 1 computer (2 years), expires on 3/24/2020. You can follow the instruction to activate AVG Internet Security using new license number.
Best regards,
Alok.