Hello Catherine,
We regret for the inconvenience caused. Please try to repair the AVG program and check whether it resolves the issue. Please follow the instructions on the article avgclick.me/RepairAVG to repair your AVG program.
Thank you.
A full scan started some time ago and it now shows as active with 1% progress.
Since it is not progressing, I hit the STOP button but no action has resulted.
Can I kill it and then restart the scan?
Hello Catherine,
We regret for the inconvenience caused. Please try to repair the AVG program and check whether it resolves the issue. Please follow the instructions on the article avgclick.me/RepairAVG to repair your AVG program.
Thank you.