Hello Jan,
We are sorry to know that the scan got stuck at 1%. This can happen due to an incorrect update. We suggest you to try the below steps and see if that fix the issue. Please open the AVG program and click on "Options->Advanced Settings. Scroll down the list and you can see the Game Mode checked. Please uncheck this option and restart the computer. After restart run the AVG scan and see if that fix the issue.
Thank you.
That not the solution I removed AVG reinstalled problem stop at 82%
and PC is very very slow
Scan stop at 1 %
And I am still wondering why AVG did not found any infection or threat after the windows update September 2016
I don't trust in anymore
If I just reinstalle the AVG …
Than I realy don,t believe this is the solution
I am seriously thinking AVG won't help the custumor
If there are so many complains today
That not the solution I removed AVG reinstalled problem stop at 82%
and PC is very very slow
Hello Jan,
We do understand your concern. Our senior team is working on a permanent fix for this scan issue. However, for now, running the AVG repair is fixing the scan issue for some of the customers. So, check further we are suggesting the same to other customers. To check a permanent fix.
Thank you.
Hello Jan,
We are sorry to know that the scan got stuck at 1%. This can happen due to an incorrect update. We suggest you to try the below steps and see if that fix the issue. Please open the AVG program and click on "Options->Advanced Settings. Scroll down the list and you can see the Game Mode checked. Please uncheck this option and restart the computer. After restart run the AVG scan and see if that fix the issue.
Thank you.