Hello Katherine,
We regret the inconvenience.
If you getting expiry message in AVG, it seems that you haven't activated your AVG Internet Security Unlimited.
Could you please let us know if you have installed AVG Zen ?
If so, please check if you are able to view your email address at the top right corner of AVG Zen Interface. Awaiting your reply.
Thank you. Joyson, AVG Customer Care.
[1] (http://www.avg.com/ww-en/internet-security)
[2] (http://www.avg.com/ww-en/ultimate)
AVG Guru
Katherine,
We would like to inform you that you haven't purchased AVG Ultimate but you have purchased AVG Internet Security unlimited. And both are different subscriptions. So to activate AVG Internet Security unlimited, please use this article http://avgread.me/1HOjOxZ .
Thank you.
Katherine,
Please accept my sincere and unreserved apology for any inconvenience this may have caused you. Upon checking your account, it seems that your issue regarding the installation and activation of your AVG Internet Security unlimited has been escalated to our senior team and they will reply to you via email as soon as possible.
Thank you.
Hello Katherine,
We regret the inconvenience.
If you getting expiry message in AVG, it seems that you haven't activated your AVG Internet Security Unlimited.
Could you please let us know if you have installed AVG Zen ?
If so, please check if you are able to view your email address at the top right corner of AVG Zen Interface. Awaiting your reply.
Thank you. Joyson, AVG Customer Care.
Katherine,
We do understand your initial concern. Please be informed that AVG Internet Security unlimited and AVG Internet Security are different subscriptions. So you have purchased AVG Internet Security and please follow this link to activate it http://avgread.me/1HOjOxZ .
Thank you.