AVG internet security

AVG Protection
4

Computer restarted yesterday.

This morning when computer started AVG security Behavior Shield and Ransomware protect were switched off. switched on and OK. Very concerned that myAVG seems to have been compromised.

5

We are sorry to hear this.

Please accept our apologies for the inconvenience caused.

Did you try to turn on the Hacker attacks manually?

Do you get a message that your AVG program is fully protected?

Keep us posted.

1

hacker security setting was altered when computer switched on , this has happened before and password changed for more secure password.

8

Hi,
I turned on hacker attacks manually, and then got message that avg program fully protected.
Before I checked AVG on screen I hovered over AVG icon  and it gave avg fully protected when it was not.

3

Glad to know that, Alexander. Appreciate your efforts in working towards fixing the issue. Please monitor the issue & report it to us, if the issue persists. Thank you for updating the status. Have a great day. Stay safe!

6

Hello Alexander,

Could you please elaborate your concern with the AVG?
You can also share us the screenshot of the better understanding.
Refer this article for the steps to capture the screenshot : https://bit.ly/2XqkXIR

9

Hello Alexander,

Could you please elaborate your concern with the AVG?
You can also share us the screenshot of the better understanding.
Refer this article for the steps to capture the screenshot : https://bit.ly/2XqkXIR

10

Glad to know that, Alexander. Appreciate your efforts in working towards fixing the issue. Please monitor the issue & report it to us, if the issue persists. Thank you for updating the status. Have a great day. Stay safe!

7

Check if the application is up to date update in AVG >> Menu >> Settings >> Update
If yes, I request you to repair the AVG for this issue, you can refer this article for the steps :
https://support.avg.com/SupportArticleView?urlname=Repair-AVG-Antivirus
Restart the PC and check again.

2

We appreciate your efforts, Alexander.

Please restart the computer and check for the components again.

Keep us posted.