Thank you for contacting AVG Community Support.
We are really sorry to know that you are facing issues with AVG showing popup about trial subscription renewal when you have AVG Ultimate subscription. Please apologize for the inconvenience caused and this is not an expected behavior of AVG. We'll certainly check and help you out.
Could you please let us know exactly when you are facing this issue?
After scanning or randomly showing the renewal popup?
Is that shown on AVG application or any other browser?
If it is showing in AVG application, please
refer this article to remove popup on AVG application. (https://support.avg.com/SupportArticleView?l=en&urlName=avg-antivirus-popup-notifications&q=popup&supportType=home)
If you are still facing any issues, please revert us with the screenshot. (https://support.avg.com/SupportArticleView?urlname=AVG-Create-screenshot)
You can post the screenshot here in your topic. Click on Answer & then click on the Image [mountain symbol] & follow the instructions.
Thank you and keep us updated.
Hello Selvam,
Thank you for contacting AVG Community Support.
We are really sorry to know that you are facing issues with AVG showing popup about trial subscription renewal when you have AVG Ultimate subscription. Please apologize for the inconvenience caused and this is not an expected behavior of AVG. We'll certainly check and help you out.
Could you please let us know exactly when you are facing this issue?
After scanning or randomly showing the renewal popup?
Is that shown on AVG application or any other browser?
If it is showing in AVG application, please
refer this article to remove popup on AVG application. (https://support.avg.com/SupportArticleView?l=en&urlName=avg-antivirus-popup-notifications&q=popup&supportType=home)
If you are still facing any issues, please revert us with the screenshot. (https://support.avg.com/SupportArticleView?urlname=AVG-Create-screenshot)
You can post the screenshot here in your topic. Click on Answer & then click on the Image [mountain symbol] & follow the instructions.
Thank you and keep us updated.