Hello Dolores,
We acknowledge your refund. You have been charged for the automatic renewal of AVG Internet Security (Multi-Device, 60-day Trial) because you agreed to automatic extension of your subscription when you originally signed up for the trial subscription. We can assure you that we have not processed any unauthorized payments from your card or account.
We sent an email notification 10 days prior to the order being placed to let you know in advance that this payment was due. This also contained information on how to cancel your Subscription.
Are you looking for refund to this product?
I did not intend to subscribe after the initial FREE period, therefore I am requesting a refund. Please let me know what else I need to do. I do not have a reference number, but my order number is 59292285400
Thank you for confirming the refund request, Dololres.
We see that the notification e-mail was sent on March 9, 2019. It appears that the e-mail maight landed up in junk/spam folders.
We have initiated a refund of your recent renewal and sent you an e-mail confirming the same.
Revert to us if you need any help.
I am defintely looking for a refund to this product.
I did not see an email pertaining to this order.
Hello Dolores,
We acknowledge your refund. You have been charged for the automatic renewal of AVG Internet Security (Multi-Device, 60-day Trial) because you agreed to automatic extension of your subscription when you originally signed up for the trial subscription. We can assure you that we have not processed any unauthorized payments from your card or account.
We sent an email notification 10 days prior to the order being placed to let you know in advance that this payment was due. This also contained information on how to cancel your Subscription.
Are you looking for refund to this product?