AVG is asking me to input the pin, but I got letter password from AVG

Hello Sarawut,

Are you referring to the AVG Anti-theft password?
If yes, please contact our mobile team regarding this.
Please click on this link: https://support.avg.com/support_contact_form?l=&retUrl=support_sales .
Select the option as "YES" and the operating system as "ANDROID"
Fill in all of the details and at the bottom you will get the option to get "answer via email"
Once your request is submitted you will be getting the prompt answer via email from our mobile team.

How can I input the pin with letter password I got from AVG? Please sugget.

Hello Sarawut,

Are you referring to the AVG Anti-theft password?
If yes, please contact our mobile team regarding this.
Please click on this link: https://support.avg.com/support_contact_form?l=&retUrl=support_sales .
Select the option as "YES" and the operating system as "ANDROID"
Fill in all of the details and at the bottom you will get the option to get "answer via email"
Once your request is submitted you will be getting the prompt answer via email from our mobile team.