AVG is blocking Mediafire downloads "blacklist"

Todd_Cory · July 30, 2024, 3:01pm

So I uploaded the screenshot and you never replied to my concern about AVG. Blacklisting MediaFire.

Todd_Cory · July 28, 2024, 5:40pm

For some reason your system will not accept my 60 kb screenshot jpeg file.

AVG free automatically updates so I have the most recent version.

My question is why have you blacklisted mediafire?

Syed_Afroze_Arfat_Akbar · July 28, 2024, 10:05am

Hello Todd,
You've reached the AVG social media support channel.
We are sorry to hear that, you are unable to download the music files from Media fire. Please make sure that your AVG Antivirus free or Internet Security application is updated to latest version. To do that follow the below article :

Updating AVG AntiVirus

After updating the application, please check, if the issue persists with threat pop up. Addtionally would, you be so kind as to share us a few screenshots of the threat pop-ups you're referring to? Note: Kindly click on "See Details" on the threat pop-up and then share us the screenshot.
Refer to the below article for detailed instructions to capture a screenshot:

https://support.avg.com/SupportArticleView?l=en&urlName=AVG-Create-screenshot&supportType=home

You can post the screenshot here in your topic. Click on "Answer" & then click on the "Image" [mountain symbol] & follow the instructions.

Looking forward to hearing from you.

Todd_Cory · July 28, 2024, 9:42am

I cannot upload the screenshot, but when I try to download from mediafire I get a popup saying "the file is infected with URL blacklist"… so now I have to turn off the protection to download my music files…

Todd_Cory · July 30, 2024, 3:01pm

So I uploaded the screenshot and you never replied to my concern about AVG. Blacklisting MediaFire.

Arunchunarajan_Kulothungan · July 31, 2024, 10:00pm

Thank you for taking out your most valuable time to sharing the screenshot.
We sincerely value your efforts and cooperation with us.
We've sent you an email with further troubleshooting.
Please check your inbox/spam folders to find the email and use it to get back to us.
If you need any assistance, please let us know. We'd be happy to assist you.