AVG is blocking my internet access on start-up

AVG Protection
4

Hello Andrew,

I understand that you are unable to use Internet connection with AVG enabled. Please let me know if you use free or paid version of AVG in your computer. If you are using paid version, please follow the below steps and check if that fix the issue.

Please open the AVG Internet Security installed in your computer and click on Menu->Settings->Components->Firewall->Customize->Once this is done, click on "Network Profile(Left side of the interface) and change the profile to "Private" if selected in "Public".

If you face any difficulties, feel free to contact us.

5

Hi

I'm using a paid version of AVG

2 network profile appeared in the settings an identified and an unidentified.

The identified was already private so set the unidentified to private also

I still have the same issue

Double checked that settings have not changed back

1

Every time I start my main PC the internet is blocked.
I turn off AVG and sometimes the internet connection returns, other times I run connection trouble shoot and it re-connects internet.
I then turn AVG back on and all is ok until I turn my PC on again.

I've run the AVG fix program a number of times but it still does it.

My other PC is fine.

Both are desktop PC's running windows 10

Any sugestions??

2

Hello Andrew,

I understand that you are unable to use Internet connection with AVG enabled. Please let me know if you use free or paid version of AVG in your computer. If you are using paid version, please follow the below steps and check if that fix the issue.

Please open the AVG Internet Security installed in your computer and click on Menu->Settings->Components->Firewall->Customize->Once this is done, click on "Network Profile(Left side of the interface) and change the profile to "Private" if selected in "Public".

If you face any difficulties, feel free to contact us.

3

Hi

I'm using a paid version of AVG

2 network profile appeared in the settings an identified and an unidentified.

The identified was already private so set the unidentified to private also

I still have the same issue

Double checked that settings have not changed back