Avg is blocking my printer

nothing is listed as "Basic Rules" and under " Basic Protection" i don't see the options you listed. i really need this to print.

Hello Steve,

We are sorry for the inconvenience caused.
Please open your  AVG Internet Security program>> Menu >> Settings >> Full Protection >> System Rules.
In that list, enable the ''Allow windows file and printer sharing" and click continue.
You can also refer to this article for the same: https://support.avg.com/SupportArticleView?urlname=AVG-Antivirus-Enhanced-Firewall-System-Rules
Check if you can use the printer and scanner now.
Thank you.

System Rules doesn't even exist in this area. There is:
Password Protection
Remote Access Shield
Webcam  Protection
Sensitive Data
Fake Website Shield

How do I stop avg blocking my printer

Hi Rex,

We apologize for the inconvenience.
In the latest version of AVG Internet Security, 'System rules' has been renamed to 'Basic rules'. Please refer to this article to configure them.
If you need further assistance, please write back to us in your own/new post, so that we can locate your account and assist you accordingly.
Thank you for understanding in advance!

Hello Jennifer,
Thank you for contacting AVG Community Support.
We regret the inconvenience caused. We will check and help you.
Please write back to us in a separate private message so that we can check and assist you accordingly.
Thank you in advance!

System Rules doesn't even exist in this area. There is:
Password Protection
Remote Access Shield
Webcam  Protection
Sensitive Data
Fake Website Shield

nothing is listed as "Basic Rules" and under " Basic Protection" i don't see the options you listed. i really need this to print.

Hello Steve,

We are sorry for the inconvenience caused.
Please open your  AVG Internet Security program>> Menu >> Settings >> Full Protection >> System Rules.
In that list, enable the ''Allow windows file and printer sharing" and click continue.
You can also refer to this article for the same: https://support.avg.com/SupportArticleView?urlname=AVG-Antivirus-Enhanced-Firewall-System-Rules
Check if you can use the printer and scanner now.
Thank you.

this is happening to me and your instructions do not match my menu choices. please help.