AVG is not starting properly on my Mac

Mac products
13

Thanks for your support. AVG AntiVirus is running porperly again.

2

Hi Harry,

We're sorry for the inconvenience caused.
We have sent an email instruction on how to proceed further.
Please revert to our email, if you have further queries.
Thank you.

15

I am having the same problem. 

MBP early 2015 OS 10.13.6  AVG version 20.0 installed Oct. 15, 2021. 

Please send me the email instruction if appropriate for my system. Thank you.

12

Hi Bernd,

We're glad to look into this & help you.
Please let us know the version of your MAC & AVG Antivirus installed (Open AVG - Click on AVG in menu bar - Select About AVG Internet Security).
Meanwhile, you can restart the computer once & let us know if it helps. If issue persists, we'll help you with the reinstallation steps.

14

I am also having the same problem in that I can't get AVG Anti-virus for Mac to reinstall. I have uninstalled and reinstalled it a number of times only for it to say it has installed but just wont open and therefore I can't get it to run. So can you please send me also "reinstall AVG Antivirus on Mac using our tool." that you sent Balasubramanian.

Thanks

1

Since today the scan function on my mac is not running. The program is working however the scan or deep scan does not start. Wanted to uninstall the program and to install again. But reinstallation is not possible because the program always open. Find no way to close AVG . Is there anybody for help?

8

Hi Bernd,

We're glad to look into this & help you.
Please let us know the version of your MAC & AVG Antivirus installed (Open AVG - Click on AVG in menu bar - Select About AVG Internet Security).
Meanwhile, you can restart the computer once & let us know if it helps. If issue persists, we'll help you with the reinstallation steps.

9

Thank you for the information, Bernd.
Please do not share the email address on a public post.
We have sent an email instruction which will help you to reinstall AVG Antivirus on Mac using our tool.
Please inform the status with AVG scan, once it is reinstalled.
Thank you.

11

My Mac: 
macBook Pro (Retina, 15', middle of 2014)
running on: macOS Catalina 10.15.6
AVG AntiVirus.app Version 19.6

Grateful for your support.
Viele liebe Grüße,

Bernd Blaschke
(Email: removed)

6

My PC started a routine maintenance scan then stopped completely. This happened a few days after upgrading  to Windows 10.

7

I am having the same problem. 

MBP early 2015 OS 10.13.6  AVG version 20.0 installed Oct. 15, 2021. 

Please send me the email instruction if appropriate for my system. Thank you.

10

Thanks for your support. AVG AntiVirus is running porperly again.

3

Harry, we received email delivery failure notice and it seems that the attachment that we sent has been considered as threat by your email service provider.
Please check the email account or email client settings and change it to accept the email attachment.
Once it is done, do let us know. We will then send the email again.

5

Hi Stephanie,

We regret the inconvenience caused.
Please write back to us in your own/new post, so that we can locate your AVG account & assist you further.
Thank you for understanding in advance!

4

Hello James, 

We will surely help you with email instruction. We request you to write back to us through own/Separate post. So, we can check the account and help you further with it. Thank you.