Evan,
I apologize for the inconvenience caused to you with updating AVG. Please repair AVG once and check if the issue is resolved. To repair your AVG please follow these instructions:
Go to Start -> Control Panel.
Note: Click Settings first if Control Panel is not available in the Start menu.
Open (Programs) -> Programs and Features, or Add or Remove Programs.
Select AVG Antivirus/Internet Security in the list of programs.
Click the Change or Change/Remove button.
Select Repair.
Follow the instructions on your screen to complete the installation.
Restart your computer.
Hi Evan,
Please provide me a screenshot of the error message. Here is a link with the steps to create a screenshot: http://avgclick.me/getscreenshot . You can post the screenshot here in your topic. Click on 'Answer' & then click on the 'Image' [mountain symbol] & follow the instructions.
Hello again. I have used the AVG remover. However, my copy of AVG still remains, and I keep getting this error message after my computer restarts a few times from the remover
Waht can i do now?
Okay. AVG is removed and now I am reinstalling.
But also, does this mean that if I have the same problem later, i have to reinstall the whole thing?
Is their a more efficient way to update instead of doing that?
If not, then I would suggest that the software be fixed to have it update normally in later versions.
I got a notification from my computer saying that AVG needs to be updated. So, I go click on it, say I trust this software, but then I get an error message saying, "wsc_proxy.exe cannot be found". I go to the main menu of the software and it also says that an update is required. I go to the settings of the software to try and update it through there, but I either get a message saying something like, "Error while updating" or "AVG is already up to date". How can I get the software to update normally? Thanks for your time and help.
Evan,
I apologize for the inconvenience caused to you with updating AVG. Please repair AVG once and check if the issue is resolved. To repair your AVG please follow these instructions:
Go to Start -> Control Panel.
Note: Click Settings first if Control Panel is not available in the Start menu.
Open (Programs) -> Programs and Features, or Add or Remove Programs.
Select AVG Antivirus/Internet Security in the list of programs.
Click the Change or Change/Remove button.
Select Repair.
Follow the instructions on your screen to complete the installation.
Restart your computer.
Thank you for trying reinstallation of AVG Antivirus free.
In this case, I request you to perform reinstallation using AVG removal tool.
Please run both the removal tools as mentioned in this article: https://support.avg.com/SupportArticleView?l=en&urlName=How-to-troubleshoot-issues-after-upgrade-to-the-latest-AVG-antivirus-product .
NOTE: If no AVG program found for removal then please click on "Run Anyway" to proceed with the removal.
To download and install AVG Antivirus free program please follow the steps as mentioned in this article: http://support.avg.com/SupportArticleView?urlname=Download-and-install-AVG-AntiVirus-Free .
Keep us informed about the status.
Hi Evan,
I appreciate your efforts in trying to fix the issue.
The issue should not arise again, and you can try Repairing first in case you face any issues.
If issue persists, then we need to reinstall the AVG Program.
Hi Evan,
Please provide me a screenshot of the error message. Here is a link with the steps to create a screenshot: http://avgclick.me/getscreenshot . You can post the screenshot here in your topic. Click on 'Answer' & then click on the 'Image' [mountain symbol] & follow the instructions.
Hi Evan,
Please delete the AVG Remover folder from C: Drive and check if that fixes the issue.
Let me know if you encounter any difficulties!
Okay. AVG is removed and now I am reinstalling.
But also, does this mean that if I have the same problem later, i have to reinstall the whole thing?
Is their a more efficient way to update instead of doing that?
If not, then I would suggest that the software be fixed to have it update normally in later versions.
I removed the AVG Remover folder from my C: drive. I deleted it. Yet, i'm still getting this message, and all of the update problems im having are still going on. The remover never uninstalled AVG at all.
I removed the AVG Remover folder from my C: drive. I deleted it. Yet, i'm still getting this message, and all of the update problems im having are still going on. The remover never uninstalled AVG at all.