Having sent two False Positive Blacklist reports regaurding two harmless images stored on archive.org I received no reply to either. More image False Positives are now appearing.
I dislike being ignored by a company who I pay for a service.
Is there a way of excelerating a complaint?
Hello Mark.
Thank you for contacting the AVG community.
We are sorry to know that. We request you resubmit the false positive using the below link…
Click this link (https://www.avg.com/en-ww/false-positive-file-form) to submit the form.
Our developers will check and get back to you as soon as possible.
Please ensure whether the AVG Internet Security is the latest version.
Updating Virus definitions and AVG AntiVirus application version (https://support.avg.com/SupportArticleView?l=en&urlname=Update-AVG-Antivirus)
Thank you and keep us updated.
Hello Mark.
Thank you for contacting the AVG community.
We are sorry to know that. We request you resubmit the false positive using the below link…
Click this link (https://www.avg.com/en-ww/false-positive-file-form) to submit the form.
Our developers will check and get back to you as soon as possible.
Please ensure whether the AVG Internet Security is the latest version.
Updating Virus definitions and AVG AntiVirus application version (https://support.avg.com/SupportArticleView?l=en&urlname=Update-AVG-Antivirus)
Thank you and keep us updated.