Hi Emily.
It could be possible that there is an older version or its traces installed on your PC.
I'd request you to run AVG Clear tool to completely remove AVG and reinstall it.
Click this link for instructions to download and run the clear tool.
This is my first post here, For a while now my AVG has said "AVG is now in passive mode 'another antivirus is running on your PC'". I'm not sure if there is another antivirus on my computer. When i click the "fix now" button it tells me that the other antivirus on my computer is called "AVG antivirus free edition" but is this not the name of my AVG software? It then has a link to uninstall the software. I'm not really sure what to do, should I uninstall it? should I turn passive mode off? please help.if photos are needed I can post them.
Hi Emily.
It could be possible that there is an older version or its traces installed on your PC.
I'd request you to run AVG Clear tool to completely remove AVG and reinstall it.
Click this link for instructions to download and run the clear tool.
It could be possible that there is an older version or its traces installed on your PC.
I'd request you to run AVG Clear tool to completely remove AVG and reinstall it.
Click this link for instructions to download and run the clear tool.