AVG is out of date message

Hello Pete,
I apologize for the inconvenience this may have caused. This could be caused due to incomplete installation of the update files. I would suggest you to uninstall AVG completely and re install it to resolve the issue.

To uninstall AVG, please follow the steps provided in this link: http://support.avg.com/SupportArticleView?urlname=How-to-troubleshoot-issues-after-upgrade-to-the-latest-AVG-antivirus-product . Please run AVG Clear first.

To reinstall AVG Free: http://support.avg.com/SupportArticleView?urlname=Download-and-install-AVG-AntiVirus-Free .

The main dashboard is telling me that my free version is out of date.
When I click on Update Now the next window invites me to update Engine & definitions and Program
The update runs for one second and then stops; but the screen declares it is 'OK' and 'Already up to date
Can I send screen shots? 
Can you advise please

Hello Pete,
I apologize for the inconvenience this may have caused. This could be caused due to incomplete installation of the update files. I would suggest you to uninstall AVG completely and re install it to resolve the issue.

To uninstall AVG, please follow the steps provided in this link: http://support.avg.com/SupportArticleView?urlname=How-to-troubleshoot-issues-after-upgrade-to-the-latest-AVG-antivirus-product . Please run AVG Clear first.

To reinstall AVG Free: http://support.avg.com/SupportArticleView?urlname=Download-and-install-AVG-AntiVirus-Free .