Hello Rafael,
We regret the inconvenience caused. We'll certainly look into this and help you.
As it isn't advised to discuss personal/account related info here, we've sent you an email with further details. Please check your inbox/spam folders to find the email and use it to get back to us.
Hi,I purchased the 2 year plan of the subscription but when I click "resolve all" after performing a scan on my pc the window that asks me to pay pops up even though i did pay, does anyone know how to resolve this issue?
Hello Rafael,
We regret the inconvenience caused. We'll certainly look into this and help you.
As it isn't advised to discuss personal/account related info here, we've sent you an email with further details. Please check your inbox/spam folders to find the email and use it to get back to us.