AVG knows enough details to bill me but not enough to unsubscribe to AVG or find subscription

AVG Internet Security / AVG Antivirus
1

Recently been billed for a further year of AVG subscription but on attempting to unsubscribe states it does not recognise my subscription but do get regular updates and manage to bill me.

2

Hi @Shelagh_Matthews,
Please connect with the support team via the AVG Help Centre.
https://support.avg.com/