AVG Licence recognition, AVG User Interface issues

AVG Performance
3

Hello Paul,
We are sorry for the difficulties you are currently experiencing.
To get your issue fixed, we request you to run AVG remover tool and then install AVG Internet Security to get your issue fixed.
To run AVG remover tool follow the below steps :
Please click on the below link to download remover tool
http://aa-download.avg.com/filedir/util/AVG_Remover.exe
Accept the license agreement and then choose AVG Product and remove it.
NOTE: Once the AVG Remover Tool has done with its process. Please go to the drive where you installed this tool and look for a folder named as "AVG Remover" and I request you to delete it manually.
To install AVG Internet Security click on the following link http://files-download.avg.com/inst/mp/AVG_Internet_Security_742.exe download and run the file.
Feel free to contact us for any further assistance. Thank you.

1

For the last 4 days AVG has told me "AVG is not able to recognise your Licence number" and upon enntering the correct number exactly, it is accepted but I am getting the following  message "AVG User Interface has stopped working" and "There are no active components". Would someone from AVG please get in touch asap and fix this, please. Thank you, Paul

2

Hello Paul,
We are sorry for the difficulties you are currently experiencing.
To get your issue fixed, we request you to run AVG remover tool and then install AVG Internet Security to get your issue fixed.
To run AVG remover tool follow the below steps :
Please click on the below link to download remover tool
http://aa-download.avg.com/filedir/util/AVG_Remover.exe
Accept the license agreement and then choose AVG Product and remove it.
NOTE: Once the AVG Remover Tool has done with its process. Please go to the drive where you installed this tool and look for a folder named as "AVG Remover" and I request you to delete it manually.
To install AVG Internet Security click on the following link http://files-download.avg.com/inst/mp/AVG_Internet_Security_742.exe download and run the file.
Feel free to contact us for any further assistance. Thank you.