Hi David,
We're glad to help you with restoring the AVG protection on your computer.
Performing a system restore, reset to factory default settings would either remove the applications installed or de-activate them.
Hence, I'd suggest you to ensure that the AVG program is removed from y our computer before proceeding to reinstall.
To check this : Go to control panel - Programs & Features - Programs - Check if AVG is listed.
If not, follow the steps in this article to reinstall, activate AVG Internet Security.
To activate, you need to login to your AVG account through the program using the same email address that you've used to reach us.
Hello, I've lost my avg program from my pc after re-setting it. How do I restore it
Hi David,
We're glad to help you with restoring the AVG protection on your computer.
Performing a system restore, reset to factory default settings would either remove the applications installed or de-activate them.
Hence, I'd suggest you to ensure that the AVG program is removed from y our computer before proceeding to reinstall.
To check this : Go to control panel - Programs & Features - Programs - Check if AVG is listed.
If not, follow the steps in this article to reinstall, activate AVG Internet Security.
To activate, you need to login to your AVG account through the program using the same email address that you've used to reach us.