Hi John,
I apologize for the delayed reply.
I appreciate your efforts in trying to fix the issue. I've sent you an email with further instructions to send us the diagnostics from your computer so that we can escalate the case to our Senior Team to analyze the AVG logs and provide you with a resolution for the issue. Please check your mailbox once.
No i have only base free version.
John,
Without me being able to see what is happening it is hard to estimate what the situation is.
Please provide me a screenshot of the Red Square Icon and the processes that you mentioned about. Here is a link with the steps to create a screenshot: http://avgclick.me/getscreenshot . You can post the screenshot here in your topic. Click on 'Answer' & then click on the 'Image' [mountain symbol] & follow the instructions.
I have set in setttings for avg to not show notifications , yet every day atleast in the same time it Alt-tabs application im on to desktop without showing anything. Only thing i can see is that in Atl-tab panel there is Req Square icon with a key and that AVGUI has 3 processes.
I am unable to access the link you have provided. Please send us the screenshot of the AVG window. Click here for the steps to take screenshot.
Hi John,
I apologize for the delayed reply.
I appreciate your efforts in trying to fix the issue. I've sent you an email with further instructions to send us the diagnostics from your computer so that we can escalate the case to our Senior Team to analyze the AVG logs and provide you with a resolution for the issue. Please check your mailbox once.
Thank you for confirming it John.
I have forwarded this to senior team for further suggestion.
Please keep checking this post to know about the status.
John,
Thank you for providing me the screenshot.
Could you tell me if you have any Paid Subscription for any of the AVG Products?
John,
Thank you for providing the screenshot. Please Right-click the app and select Unpin from the taskbar in the pop-up list. If the issue persists, please provide the complete screenshot of your desktop.
John,
Without me being able to see what is happening it is hard to estimate what the situation is.
Please provide me a screenshot of the Red Square Icon and the processes that you mentioned about. Here is a link with the steps to create a screenshot: http://avgclick.me/getscreenshot . You can post the screenshot here in your topic. Click on 'Answer' & then click on the 'Image' [mountain symbol] & follow the instructions.
Without me being able to see what is happening it is hard to estimate what the situation is.
Please provide me a screenshot of the Red Square Icon and the processes that you mentioned about. Here is a link with the steps to create a screenshot: http://avgclick.me/getscreenshot . You can post the screenshot here in your topic. Click on 'Answer' & then click on the 'Image' [mountain symbol] & follow the instructions.