Hello Barry,
I'm sorry for any inconvenience caused. You're correct, your AVG Internet Security - Unlimited was renewed automatically on 2017.12.15 but due to some technical issue the AVG Internet Security - Unlimited license was not generated. I have escalated your case to our senior team, we will contact you once we receive a reply or in need of more information. This process may take up to 10 business days (You may receive the confirmation email in 24 to 48 hours).
Best regards,
Alok.
Hi. I renewed my AVG monthly payment on 15 Dec. Invoice ID 703-2403036. Payment was taken, but my PC protection has not activated. PC asking to restart to fix fault. When I do, I'm asked to restart again.
Hello Barry,
I'm sorry for any inconvenience caused. You're correct, your AVG Internet Security - Unlimited was renewed automatically on 2017.12.15 but due to some technical issue the AVG Internet Security - Unlimited license was not generated. I have escalated your case to our senior team, we will contact you once we receive a reply or in need of more information. This process may take up to 10 business days (You may receive the confirmation email in 24 to 48 hours).
Best regards,
Alok.